At Ethereal Glow Aesthetics, we prioritize a tranquil and relaxing environment for all our patients. We want you to enjoy your self care day! Please review our policies below.

Medical Clearance
All patient forms are sent electronically and will need to be completed at least 48 hours prior to your appointment. This allows your provider time to review your medical history and clear you for your treatment(s). We require that all our patients be medically cleared at least 24 hours prior to treatment(s).

24 Hour Cancellation Policy
At Ethereal Glow Aesthetics, we have a 24 hour cancellation policy. There is a $50.00 non-refundable deposit required for all appointments and applicable towards your treatment. If you reschedule or cancel before 24 hours of your appointment, your deposit may be applied to future treatments. If the appointment is canceled within 24 hours of your appointment or no-show, your deposit will be forfeited. If the deposit was not collected prior to your appointment, you will be charged the $50.00 fee.

Late Policy
In order to bring the best experience to all our patients, please arrive to your appointment on time. Please call us if you are running late. For late arrivals of 15 minutes or less, your appointment can only be shortened and no refunds will be given. Appointments more than 15 minutes late will be canceled and your deposit will be forfeited with no refund. Please allow yourself plenty of time to find parking. Please call us once you arrive and we will come greet you at the front entrance.

No Child Policy
For safety, children under 13 are not permitted in the med spa unless accompanied by a responsible adult other than the patient.

No Pet Policy
To maintain a clean and hygienic environment in accordance with our facility regulations, we kindly request that pets are not brought onto the med spa premises. We thank you for your cooperation and understanding in keeping your beloved fur babies at home.

No-Refund Policy
All sales are final. All purchased services, treatments, treatment packages, deposits, and/or products are non-refundable.​

No Tolerance Policy
At Ethereal Glow Aesthetics, we are committed to providing a safe and welcoming environment for all clients and staff. To uphold our standards of professionalism, respect, and integrity, we enforce a strict 'No Tolerance Policy' for any behavior or actions that compromise these values. This policy applies to all individuals, including clients, staff members, vendors, and visitors.

We do not tolerate any form of discrimination or harassment based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other protected characteristic. This includes but is not limited to verbal, physical, or visual harassment, as well as any behavior that creates a hostile or offensive environment.

Violence, threats, or intimidation of any kind towards clients, staff members, or visitors will not be tolerated under any circumstances. Such behavior will result in immediate removal from the premises and may lead to legal action.

We are committed to fostering a culture of respect, safety, and professionalism at Ethereal Glow Aesthetics. Thank you for your cooperation in upholding these standards.

Reservation of Right to Reject Service
We reserve the right to refuse service to anyone who violates our med spa policies or exhibits disruptive behavior that may disturb the experience of other guests or professionals in surrounding studios.

We reserve the right to explain and provide further clarification on the terms of this policy, should any questions or concerns arise. This policy is subject to change at the discretion of Ethereal Glow Aesthetics management.

We appreciate your understanding and cooperation. We want to ensure that you have the best time during your visit with us. If you have any questions or concerns, please contact us and we will be happy to assist you.